top of page
Terms and Conditions – Craft3D Studio

Welcome to Craft3D Studio. By placing an order or using our website, you agree to the following terms and conditions. Please read them carefully.

1. About Us

Craft3D Studio is a UK-based business specialising in 3D printed products, custom wall art, and design services.

Contact: print@craft3dstudio.com

2. Ordering

  • All products are made to order. Once an order is placed, we’ll confirm it by email.

  • Custom designs will be agreed upon before production begins.

  • We reserve the right to refuse any order at our discretion.

3. Pricing & Payment

  • All prices are shown in GBP (£) and include applicable taxes.

  • Payment is due at checkout via the available methods on our website or platforms (e.g., Etsy, Vinted).

  • Prices may change without notice, but confirmed orders will remain at the agreed price.

4. Shipping

  • We aim to dispatch within the stated time on each listing, usually 3–5 working days.

  • Delays may occur during busy periods or due to external factors (postal strikes, weather, etc.).

  • International buyers are responsible for any import duties or taxes.

5. Returns & Refunds

  • As most of our items are custom made, returns are generally not accepted unless the item is faulty or damaged.

  • If your item arrives damaged or incorrect, contact us within 7 days of delivery.

  • Refunds or replacements will be offered at our discretion.

6. Custom Designs

  • We offer a full custom service—from concept to design, 3D modelling and production.

  • Once a design is approved by you, no further changes can be made unless agreed in writing.

  • We may display images of custom projects unless you request otherwise.

7. Intellectual Property

  • All designs, artwork, models, and website content are the property of Craft3D Studio.

  • Do not copy, reproduce, or use any content without our written permission.

8. Website Use

  • You agree to use our website only for lawful purposes.

  • We do our best to ensure accurate information but can’t guarantee it’s 100% error-free.

9. Privacy

Your personal data is handled in line with our Privacy Policy. We do not share or sell your information.

10. Changes to These Terms

We may update these terms from time to time. The most current version will always be available on our website.

Questions?
Drop us an email at print@craft3dstudio.com – we’re happy to help.

bottom of page